Skip to main content

Assistance Required? Access Support Center

Contact Us

Assistance Required? Access Support Center

Like you, we believe in aligning tools with today’s needs, not yesterday’s limitations!

Understanding the distinct challenges small businesses encounter is central to our ethos.  Our commitment to you is steadfast availability.  When you need world-class customer support, strategy guidance, or periodic business reviews, FunJoin is at the ready, ensuring seamless, secure, and efficient operations.

  • Contact via phone Phone
  • Contact via email Email
  • Contact via Chat Chat
  • Contact via Zoom Zoom
  • Contact via WhatsApp WhatsApp
  • Contact via messaging Messaging

Craving more campfire chats and fewer legacy system frustrating hassles?

Begin Your Elite Fun Journey!

Book Fun Demo

What's New Diary! Change Log

Join us to eliminate resource-draining processes, prevent customer retention risks & secure a competitive edge!

Additional Customer Services

FunJoin offers options that benefit and support your business needs when and where it matters most.

World-Class Customer Support

We value genuine partnerships more than sheer volume.  Just like you, we’re committed to each of our customers — you’re our VIP!

Data Import

Need a data-moving hero?  We offer an import service that generally completes in 1 to 3 business days.

Import service costs $495 per location.

Project Support Services

Need a perfect fit? Let FunJoin tailor your system on the fly!  For those one-of-a-kind requests, we’re the bespoke builders of activity-based solutions!

Expedited Updates

Tailored code, on-demand!  Small business owners, streamline your processes with precision-engineered features you need.  Code customization at its finest.

Into the Campfire Glow We Go!

Short on time, maybe caught in a tug-of-war or a marshmallow roast?  We get it!  Book a snappy, enlightening demo with us now.

Book Fun Demo

Holding onto outdated legacy software?  That’s like telling ghost stories without the flashlight.  Don’t keep your business’s innovation in the dark!

Book Fun Demo - Fun join

Live Chat Available

Receive support efficiently, quickly, and easily with the complimentary chat widget.

Frequently asked questions

Do I need the Employee Mobile App?

We created this for forward-thinking business owners like you.  Step aside, superheroes – thanks to the FunJoin Employee Mobile App, small business owners can now manage operations on-the-go!  Using it isn’t mandatory, but with powers like these, why wouldn’t you?

The Employee Mobile App offers cutting-edge functionality exclusively designed for owners, managers, and staff, equipped with easily customizable permissions to ensure the right access for every teammate.

Do you offer Free Trials?

Doesn’t it often feel like ‘Free’ trials disappear just when you’re getting started?  Many barely last 2 to 4 weeks.  We understand small businesses need more than a fleeting moment to assess value.  At FunJoin, we stand by our commitment to your success with a generous 60-day money-back guarantee on our monthly/annual base price, including the license fee.

At FunJoin, we value genuine partnerships.  Just like you, we’re committed to ensuring each of our customers gets the devoted quality attention they’re worthy of — after all, you’re our VIP!  Once your invoice is stamped, signed, and maybe serenaded (alright, perhaps just paid), we’ll set the schedule for your personalized onboarding.

Tight on budget?  If the Micro Tier, or Business Tier feels like a stretch, use the Custom Quote option.  Our FunJoin mission?  To empower small business champions like you.  Money shouldn’t stand in the way. If you’ve got questions or simply fancy a chat, we’re here for you — anytime.

How fast can we get Set-up?

The answer often is ‘it depends’, but we have a clear roadmap we stand by.

The Operator Excellence Mastery Plan:
1. Get Fun Demo
2. Select Your Tier
3. Launch and Thrive

Together we’ll make a timeline specifically tailored to the unique needs of your business.

Can I move my existing data to FunJoin

Absolutely!  You have the option to input your data manually.

Need a data-moving hero?  We offer an import service (starting at just $495) that’ll swoop in and handle the whole transition, giving you more ‘me’ time or, let’s be real, more ‘business’ time.  Our data import service generally completes in 1 to 3 business days.

Already in a Contract? We've Got You!

Trapped with legacy software due to a contract?  It’s like using a VHS in a Netflix era!  At FunJoin, we’re the upgrade you’ve been waiting for.  For our small business heroes, we provide credits and discounts to ensure a swift and seamless transition.  No waiting needed!  Curious?  Reach out for the scoop!

What Industries do you Serve?

If you’re a small business owner offering activity-based experiences, FunJoin is perfect for you.

Ever wish you had a magic wand to zap those tedious tasks away?  FunJoin specializes not only to automate the mundane but also to streamline your operations, giving you back those precious hours.  Think of it as your backstage crew, letting you take the spotlight for growth and strategy.  Abra-cadabra, overheads be gone!

We’re experts in supporting Day Camps, Overnight Camps, and Activity-driven Service Businesses.

Purpose of the Set-up fee?

The one-time setup fee of $495 is our direct developer cost in seamlessly launching your company onto our secure servers.  We understand every dollar counts when you’re running a business, so if this fee poses any concerns, please let us know.  We’re here to support and find a way forward.  Together, we’re paving the way for enhanced efficiency, happier customers, and greater time-freedom through our software.

Who is your Payment Processor?

FunJoin, with small businesses in mind, partners with for secure payment processing.  Your business will have its personalized account within Stripe.  Prioritizing security, FunJoin doesn’t directly store credit card details.  Yet, our integration ensures you can effortlessly accept and process payments from stored cards.

FunJoin’s Cancellation Policy?

Like you, we get small business needs.  Our founder?  He’s been let down by legacy software company promises more times than a campfire’s been rained on.  But hey, no hard feelings!  That just inspired us to roll up our sleeves and do better.  So, not only are we here delivering where others didn’t, but we also offer a breezy 60-day refund policy.  Because peace of mind is the least we can do for our fellow business trailblazers!

  • Risk-Free Trial:  We provide a 60-day money-back guarantee on the base monthly/annual license fee.
  • Transactions:  Any successful transactions (payments you’ve received from your customers) go through, our trusted payment processor.  Their processing fees and our transaction charges are non-refundable.
  • Setup Fee:  The one-time setup fee of $495 is our direct developer cost in seamlessly launching your company onto our secure servers.
  • Post-Trial Cancellations:  If you wish to cancel after the initial 60 days, please refer to our Master License Agreement and your individual Preferred Pricing Quote for guidance.

We’re confident that FunJoin can be a state-of-the-art solution for your business.  Helping you save time, increase revenue and drive positive growth.  But above all, our heart beats for the small businesses we serve.  We’re on a mission turning ‘Legacy System Handlers’ into ‘Elite Modern Operators‘.  Are you ready for the game-changing transformation?

See FunJoin in Action!

Schedule a demo with one of our team members today!

Phone Screen
FunSun Man Icon